FAQ' S

What kind of support do you offer?

Astaris offers a wide range of support. Starting from individual services such as installing new WiFi to setting up VoIP telephone systems. Astaris also offer managed IT support packages and can maintain and manage all your IT for a fixed monthly cost.

What packages are available?

The packages are the preventative package. We also provide proactive and involved packages which both include remote support from our expert team of engineers, which means no downtime for your business.

Astaris' team understand your systems such as Technogym equipment, live streaming music, and other IT systems are essential for running your business, and we can provide support even out of office hours to keep your systems running smoothly.

What are the benefits of having my IT professionally maintained?

Having your IT managed by Astaris takes all the stress of IT out of the equation, and allows you to focus on running your business. Astaris can remotely support your entire system and solve issues before they even arise.

It is also cost-effective for your business to have everything sourced from Astaris. We have the knowledge and expert team of engineers monitoring all systems around the clock to ensure all issues are resolved.

Having a large number of functionalities and facilities that your staff and your members relying on good IT systems, it's important they are properly maintained.

What is the best Wifi for gyms and leisure?

Astaris recommends a more reliable business-grade kit, we use Cisco Meraki. It allows for a strong internet connection across any size venue. Wireless access points can be placed around your venue to ensure a strong connection no matter the size or shape of your building.

A good gym wifi not only makes life easy for you and your staff, but it also allows your members to get the most out of your experience.

Do you provide hardware?

Yes, Astaris can provide all the hardware you need to run your business. From laptops to PCs to VoIP telephone systems, Astaris can not only provide the hardware but set it up and install it so it's ready when you need it.

Setting up a new IT system in a gym can be challenging, Astaris will only provide you with reliable and professional hardware, and finance options are available so you can spread the cost.

What services do you offer?

Astaris offers a wide range of IT support services providing, installing, and maintaining a new Wifi connection, VoIP telephone systems, PCI compliance, and more.

IT support packages are available where we can support your entire network

If you'd like to know more details about how we can support your business head over to our leisure IT support page.

What businesses do you currently support?

Astaris has a diverse range of clients and leisure businesses. We manage nationwide gym groups and take over specific parts of their IT network for businesses like Freedom Leisure Group, to large groups of gyms such as Underground Strength Group.

Astaris are able to take over and support an entire network or provide a single service, whichever best suits you and your gym/leisure business. No big or too small.

Astaris are also able to offer support to smaller, more independent gyms such as Three Sixty Fitness in Shoreham-By-Sea. To find out more about the work we have done head over to our case studies and testimonials page.

What areas do you cover?

Astaris offers services across London and the South East including, Brighton and Hove, East Sussex, West Sussex, Kent, Surrey, and Hampshire.